Platform — Back office

Player search

id	email	country	KYC	lock	tags

Player

Identity

Balances

Lifetime

Engagement

Manual adjustment (four-eyes)

Amount (signed, EUR) Reason (lands on the ledger posting)

Change log — who did what to this account

at	actor	action	detail

Ledger — every posting touching this player

at	reason	legs

Platform totals — live from the projection and the ledger, test players excluded

Players

Money

Bonus

Daily money — from the warehouse (reporting reads ClickHouse, gating reads Postgres)

day	deposits	withdrawals	wagered	won	GGR

Bulk tag operation — per-item outcomes, invalid ≠ skipped ≠ applied

Tag slug Action Target — player ids (comma-separated)… …OR a segment id (current membership)

Batches

id	action	by	applied	skipped	invalid	items

Games and routes — disable never deletes

game	provider	code	assets	cert expiry	priority	enabled

Bonus plans

id	name	award	wagering	per-currency

Author a deposit-percentage plan

Plan id (kebab-case; immutable once granted against) Name Percentage Max amount (EUR) Min deposit (EUR) Wager multiplier (×bonus)

Instances

id	player	plan	status	granted	wagered / required

Recurrence — cashback, rakeback, drips (the retention engine)

period	player	outcome	amount

Drip awards

Player id Total spins / per day

id	player	issued / total	status

Segments — computed here, exported to consumers, never imported from an ESP

id	name	rule	members

Define a segment

Id (kebab-case) Name Attribute Operator Value

Staff accounts

username	role	TOTP	state	recovery (second admin only)

Create operator

Username Role

Adjustment approvals — a different pair of eyes moves the money

id	player	amount	reason	requested by

Withdrawal review queue

id	player	amount	held because	tags

Operational health — checks run on the scheduler; STALE is red

check	status	severity	summary

Config cascade — resolved snapshot

key	value	source

🎰 Back office

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